Product Questions

About a month of daily showers for one person. Less if you are sharing or take really long showers!

Yes! All of our soaps are formulated to moisturize while gently cleansing. That being said, always patch test first before lathering up.

Bar soap makes a terrific shampoo but takes getting used to.

First, wet hair thoroughly with warm water.

Work up a small amount of lather in your hands, then massage that lather into your scalp for a minute or two.

Rinse scalp and hair with warm water until suds are gone and scalp feels moisturized and refreshed.

If you go to the product page, enter your email below “Add to waitlist to be notified when it is back in stock,” and click on “Add to waitlist.” We will send you an email once the item is back in stock.

Orders & My Account

I SAW SOMETHING I LOVE, BUT IT’S OUT OF STOCK. IS THERE ANY WAY I CAN STILL BUY IT?

If you go to the product page, enter your email below “Add to waitlist to be notified when it is back in stock,” and click on “Add to waitlist.” We will send you an email once the item is back in stock.

PAYMENTS

We accept all major Credit Cards, Apple Pay, Google Pay, and PayPal.

Subscription orders are limited to major credit cards only.

 

CUSTOM ORDERS

We love handcrafting custom products for our customers! Please contact us if you are interested in a custom product.

SUBSCRIPTIONS

Never run out of soap again! With a subscription your favorite products are automatically delivered at the frequency you choose. You will receive an email a week before your next order is set to ship. Your card will be billed each time your order ships and you can modify or cancel your subscription at any time from the "Sign In / My Account" link in the navigation bar or the Subscription link provided in your order confirmation eMail. You can also log in directly here.
If any items are out of stock we will let you know by email. You won't be charged until that item is back in stock and ready to ship. And as always, if you any questions please contact us.

Please note that Google Pay, PayPal nor Apple Pay are available for any Subscription payments at this time.

SHIPPING

We ship to any U.S. address served by the United States Postal Service (USPS). This includes delivery to Post Office boxes, rural addresses, and to APO/FPO/DPO addresses. We will ship your order to the shipping address noted in your order. If the shipping address listed in the order is incorrect let us know as quickly as possible so we can try to make the necessary corrections. Please note that once an order has shipped to the address provided we won't be able to re-route it.
Orders usually ship within one to two business day. Orders received on weekends or U.S. Holidays will ship out within the next 2 business days.
All retail orders of $75 or more (before shipping, and any taxes) ship for free via USPS Priority Mail. All orders ship out via USPS Priority mail, with the exception of our aromatic room sprays. Because of their alcohol content, room sprays ship out via USPS Ground and may take up to 10 days in transit.
International Shipping is not offered online at this time. Please contact us directly if you would like your order to ship outside of the U.S.What's up with the packing peanuts?The packing peanuts in your order are made from corn, potato, or other plant based starch and will melt on contact with water. They are light enough to help reduce the amount of energy used in shipping and provide a good amount of protection and insulation. They are also perfectly re-usable.

SHIPPING NOTIFICATIONS & TRACKING

Order confirmations and shipping notifications and updates are sent out via email from help@tonicnaturals.com. If you have strong spam filters please check your spam or junk mail folder for order updates.

You can also opt in for updates via text or messenger at checkout.

Shipping history and tracking information can also be accessed by clicking the "View My Order" link in the order confirmation email.

TAXES

Taxes are calculated according to shipping destination and itemized on the Order Summary page.

 

MISCELLANY

While many of our ingredients are edible, organic and probably delicious, all of our products are for external use only. As with all cosmetic and bodycare products, please discontinue use if any irritation occurs.
Due to the nature of our handcrafted products, and the wide variety of natural ingredients used in their formulations, variation in size, color, scent and/or form are expected and are not considered product flaws.All information, content and product descriptions contained within this site are for reference purposes only and are not intended to substitute advice given by a pharmacist, physician or other licensed health-care professional.TONIC's products have not been evaluated by the FDA and are not intended diagnose, treat, cure or prevent ant health condition or disease.Contact your health care provider immediately if you suspect that you have a medical problem.

 

Orders usually ship within one to two business day. Orders received on weekends or U.S. Holidays will ship out within the next 2 business days. 

Include a helpful and informative answer to the frequently asked question here.

We ship to any U.S. address served by the United States Postal Service (USPS). This includes delivery to Post Office boxes, rural addresses, and to APO/FPO/DPO addresses. 


International Shipping is not offered online at this time. Please contact us directly if you would like your order to ship outside of the U.S.

The packing peanuts in your order are made from corn, potato, or other plant based starch and will melt on contact with water. They are light enough to help reduce the amount of energy used in shipping and provide a good amount of protection and insulation. They are also perfectly re-usable.

By eMail

Order confirmations, shipping notifications, and shipment updates are automatically sent to the email address provided at checkout. If you have strong spam filters please check your spam or junk mail folder for order updates.

Text Message

You can also opt in for updates via text or messenger at checkout. 

Online

Shipping history and tracking information can also be accessed by clicking the "View My Order" link in the order confirmation email.