We hope that you are well and taking care of yourself and your loved ones. We are working diligently to make sure you have the products you need and have come to trust, and we are carefully improving our processes to provide our products to you in the safest way possible. Since all production takes place in our Northern California studio, we are able to monitor the quality and safety of our products at every step. Read on for more information about how we are navigating this new reality and how it may impact your order experience.
Online Orders & Shipping
- We are open online and shipping every day except Sunday. Orders are shipped within 3 business days of receipt.
- Orders are usually shipped via USPS. As of May 1, 2022, USPS has been consistently delivering with minimal delays. Shipments within California generally deliver within 2-5 days of the shipment date. Shipments to the East Coast have been taking around 5-10 days.
- We are committed to creating the best soaps and lotions possible by focusing on the integrity and quality of our process and ingredients.
- The health and well being of our customers, as well as ourselves, is our highest priority. To this end we have been following the COVID-19 situation daily and following CDC and local health department advice and recommendations.
Let us know if you have any questions - we are here for you.
Ian Hewitt & Kristina Ruud-Hewitt
Tonic Naturals LLC